Exchange (UCMAIL) Configuration Procedures

Contents

New Features for Exchange 2007
Recommended Mail Clients 
Outlook 2007/Entourage 2008 Configuration 
Outlook 2003 Configuration
Outlook 2003 Clients Connected to the Campus Network
Outlook 2003 Clients Connected to External Networks (Outlook Anywhere) 
Entourage 2004 Configuration 
IMAP and POP Client Settings (Note:  Mac Mail is an IMAP Client)
ActiveSync Configuration
Appendix:  Reconfiguring Existing Outlook 2007 Clients for Outlook Anywhere

New Features for Exchange 2007

Autodiscover

Quickly and easily configure Outlook 2007 or Entourage 2008 with the new “Autodiscover” service. Autodiscover eliminates all of the manual configuration procedures required for older client versions.

Outlook Anywhere

Outlook 2007 and Entourage 2008 can also leverage “Outlook Anywhere,” which lets you access your Exchange mailbox from inside or outside the campus network, without using a VPN (Virtual Private Network) connection. This service uses secure HTTP to establish a connection with the UCMAIL system, and will generally work from any location that allows access to the Internet.

Recommended Mail Clients

While UCit will attempt to support any mail client that a UCMAIL user chooses, we recommend using Outlook 2007 (Windows) or Entourage 2008 (Mac). These clients support the full array of features available in Exchange 2007, and are generally the most compatible. Outlook 2003 and Entourage 2004 are fully supported, too, although some newer features may not be available.

POP and IMAP (using SSL encryption) are also available and generally supported. Recent versions of Thunderbird, Windows Mail, Eudora, Mac Mail (also known as Mail.app or simply as “Mail”), and many others should be usable, and guidelines for their setup are provided in this document. IMAP is also the preferred method of access for first-generation iPhone users.

If you do not want to install a full e-mail client, you can use Outlook Web Access at https://ucmail.uc.edu.

ActiveSync is available and supported on most compatible client devices, including Windows Mobile 5 and 6, Windows Mobile 2003 (Pocket PC 2003), palm Treo devices, and the iPhone 3G. ActiveSync is open to all UCMAIL users, and is available at no charge. 

IMAP and POP Client Settings

The following guidelines should apply to all POP and IMAP mail clients; however, some clients (notably, Outlook Express) may not be able to use non-standard SMTP ports, and are therefore incompatible. (Windows Mail, the successor to Outlook Express on Windows Vista, works fine).

POP and IMAP configurations are generally intended only for advanced users who are familiar with POP or IMAP account configuration on their preferred mail clients. Users who are unfamiliar with these settings should try to use one of the recommended mail clients, or Outlook Web Access.

POP Client Settings

Email address:  username@ucmail.uc.edu
POP (Incoming) Server:  UCMAIL.UC.EDU
POP Encryption:  Enabled, using SSL
Secure Password Authentication (SPA):  Disabled
POP Server Port:  995
Username:  (your network username)
Password:  (your password)
SMTP (Outgoing) Server:  UCMAIL.UC.EDU
SMTP Server Port:  587
SMTP Authentication:  Required, using the same settings as the Incoming server
SMTP Encryption:  Enabled, using TLS

IMAP Client Settings

Email address:  username@ucmail.uc.edu
IMAP (Incoming) Server:  UCMAIL.UC.EDU
IMAP Encryption:  Enabled, using SSL
Secure Password Authentication (SPA):  Disabled
IMAP Server Port:  993
Username:  (your network username)
Password:  (your password)
SMTP (Outgoing) Server:  UCMAIL.UC.EDU
SMTP Server Port:  587
SMTP Authentication:  Required, using the same settings as the Incoming server
SMTP Encryption:  Enabled, using TLS
Outlook Web Access Server (used by Mac Mail):  https://ucmail.uc.edu

Appendix:  Reconfiguring Existing Outlook 2007 Clients for Outlook Anywhere

If you use Outlook 2007 and want to take advantage of the Outlook Anywhere feature you may do so by using the “Repair” function available in Account Setup. To access this from Outlook 2007, click on Tools, Account Settings. Select the Microsoft Exchange account, and click the Repair button.
 


This will initiate the Account Setup procedure outlined in the first section of this document. By using the automatic account configuration, Outlook will maintain all of your current settings, and add the Outlook Anywhere connection.

Outlook 2003 clients must be reconfigured from scratch, since they do not support Autodiscover.

Original write-up by Jon Adams, UCit E-Mail Services
These files were last updated 08/28/2008.