Digital Technology Solutions (DTS)

Digital Technology Solutions is the university’s centralized information technology services provider. We support enterprise academic technologies, enterprise IT applications systems and services, networking and telecommunications, information security, data center operations, and end-user support.

Get Connected

Whether you are visiting campus for the first time or have a new device to connect, learn how to access campus WiFi networks and enroll a device with Duo Security for two-factor authentication.

Working off campus? Download AnyConnect, UC’s Virtual Private Network (VPN), which securely connects you to private or restricted online services on the UC network from off-campus locations

Connect to WiFi Password Help

Get Things Done

Microsoft Office 365 is a collaborative, cloud-based suite of productivity tools that are accessible to all UC students, faculty, and staff. This all-in-one service incorporates popular Microsoft apps including Word, Excel, PowerPoint, Outlook, OneDrive, OneNote, and Teams.

Access Microsoft Office 365 Video & Conferencing Tools

Get Help

Search the knowledge base for how-to instructions on requesting official transcripts or setting your password. Still stuck or need to report an issue? Call the IT Service Desk or submit a ticket.

Dial 513-556-HELP (4357) or 866-397-3382 from a personal phone, select option 2.
Dial 6-HELP (4357) from a university landline, select option 2.

Knowledge Base Submit a Ticket

Bearcats Landing

Bearcats Landing is UC’s faculty/staff intranet. It offers online access to critical university information, documents, tools, and resources. Find quick and convenient access to all the links and tools you need to get your job done.

Visit Bearcats Landing

Latest DTS News

Information Security Roadshow Spreads Awareness

May 3, 2024

The University of Cincinnati's Office of Information Security launched a series of 18 in-person sessions from January to April 2024, drawing nearly 350 attendees from the staff of various UC colleges and units. The Information Security Roadshow series aimed to equip the audience with knowledge on prevailing cyber threats, prevention strategies, how to report incidents and resources to stay informed and secure.

Update Duo mobile passcode or switch to Duo mobile push

April 29, 2024

Duo, UC’s two-factor authentication (AKA multi-factor authentication) tool, will release a time-based security enhancement to Duo mobile passcode on Wednesday, May 1.

ServiceNow Vancouver upgrade coming Friday, April. 26

April 17, 2024

The IT Service Portal and Knowledge Base may be intermittently unavailable from 11:45p.m., Friday, April 26, until 4 a.m., Saturday, April 27, during a planned ServiceNow upgrade.

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